Capabilities

CAPABILITIES

NEXT is the complete package. We have everything it takes to deliver a fully outsourced, end-to-end programme for your customers. From our awesome infrastructure and technology, to our impressive contact centres, and let’s not forget about the products and services that our customers just can’t live without. On top of all this we have the expertise and marketing capabilities of our heroic staff members.

Capabilities
Capabilities

OUR BASE

A hero never sleeps! We operate 24/7 from Randburg, where we have a 365-seat contact centre for outbound sales, and 185 seats for full inbound member servicing. Facilities include two training rooms to seat 50 recruits, a 45-seat Training Academy, four interview rooms, a boardroom and a partridge in a pear tree!

Capabilities

OUR GADGETS

“Top secret” is a language we understand. We keep all client information private, it’s kept under a big lock and key, and all databases and servers are securely hosted. We use the latest technology and state-of-the-art resources, which give us the power to drive and deliver on sales. This includes ALMA (Agent Lead Matching Algorithm), which ensures the right agent gets the right lead.

Our IT strategy is simple and effective: use the best tools for the job. This lets us scale operations and get programmes up and running in a flash. Through our infrastructure, and with an international partner network, your customers can use your programme from anywhere in this world.

Capabilities